Team AT RIVER CITY States, "Oh, we won't Possess a boat to suit your needs. The Coastline guard pulled all our boats for inspection so we don't have the boats again until Sunday". and....the boats now only suit seven on account of guidelines within the Coast guard. WHAT?????!!!!!
We received out about fifteen min soon after our reservation, but we were just happy to become out. The boat we had really experienced a fuel motor and right after Listening to the horror tales about the electrical kinds we were being probably better off. However there was no awning, nor the cooler and desk we asked for. Yet again just content to have a boat.
..whenever they however hadn't started 9:40 we seemed on Navy Pier's internet site to uncover they failed to begin right until ten:15pm, not leaving adequate time for us to get the boat back prior to the 11pm cutoff and a late charge assessed. Following time we will use An additional company...a person that truly gives a captain.
I purchased the offer almost certainly in May possibly and booked on the internet immediately for our July date. As a result of timing of flights etc, I required to go my reservation outing just one hour.
I was so upset! What bought me all the more upset is the fact that I known as the owner Joe and he denied at any time producing my reservation and confirming it. The River Town worker who was there reported he (Joe) does this on a regular basis and that he experienced already turned absent a couple of teams today. If you do not need to waste your time and efforts, don't use this corporation. They're a joke! Fortunately Groupon was extremely knowledge and refunded my cash with none difficulty. ZERO STARS!!
3. Management was Incredibly defensive from The instant I reached out to discuss your situation that experienced occurred and this was even right before I had even informed them about what transpired.
Really unreliable. We confirmed up promptly after driving twenty minutes for our boat rental, and they explained to us all in their boats experienced broken down. No advance notice in the slightest degree. Wouldn't endorse this area.
Yesterday it was the perfect time to go and we went to River City to choose up the boat. Initial, there is absolutely no signage whatsoever, and for instance no individuals and there were no boats of theirs there that we could see. Not a very good signal. I known as the amount many times acquired their voice mail with the tailgate organization.
With an abundance of Place for large groups, and much more fridge and cooler Area You'll be able to visualize, This can be the best yacht for daily around the h2o.
The only real motive I give it four stars is due to the fact I had quite a bit of difficulty obtaining the appointment working day and time proper, their Personal computer program doesn't work very perfectly and I'd personally get no response immediately after contacting a few instances.
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Stop following Pharis T. 7/sixteen/2015 I'm supplying three stars as the people today was a little late coming very great and valuable when they did get there the boat radio did not do the job at all regardless of the we experimented with was a Lil upset with that. Over-all it was a ok expertise my to start with time and can get it done again.
To top rated it off. After I hung up on him, he contacted me on my personalized cellular telephone by way of textual content information, which I by no means gave him my personalized number to even Make contact with me. He texted me "Cecilia, because you made your factors, we do not have to rent you a boat possibly. Chicago Boat Rentals Finest to go in A further way. Superior day." And likewise this "Basically you do if u desire a boat from any firm. I will send out a letter to each enterprise operator, share your name and let them know the type of impolite and unreasonable man or woman u are. Remaining impolite is your way of lifestyle. Thats not satisfactory."... Wanting to reverse his rudeness on me. I got rude when Vernon started creating assumptions.
I am having difficulties to comprehend your actions, however, immediately after considering your other Chicago Boat Rental reviews, I'm confident other corporations are also.